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A SOLUTION OFMEDIASTEP SOFTWARE VIET NAM
Remote ordering via food ordering website and app
Regardless of location, your customers can proactively access the website and app of your restaurant/diner to view the menu, choose dishes, and place orders easily.
Customers can easily place orders
through
your own branded food ordering website and app
Customers can easily place orders through your own branded food ordering website and app
Offer a seamless experience for customers
Convenient online ordering
Allow customers to freely order directly on your website/app without any intermediary apps.
Fast and accurate in each order
The orders will be directly transferred to the kitchen for preparation, saving time for customers and avoiding mistakes for your restaurant/diner.
Help you save and optimize resources
Cost and time-saving operation
You won't incur commission/service fees for intermediaries, optimizing the order-preparation-serving process and delivering to customers quickly.
Optimize resources and opportunities to interact with customers
Reduce costs of call center staff and order processing time. Increase opportunities to interact with customers using the website/app to encourage frequent ordering.
Customers are free to place orders via the website and app of your restaurant/diner
Support both dine-in and delivery options, allowing customers to easily and quickly place orders through your own branded food ordering website and app. This enables you to efficiently manage staffing and ingredients across multiple branches to optimize the overall customer service process.
Integrate a variety of convenient payment and shipping methods
You can flexibly enable/disable payment methods (cash, bank transfer, MoMo) and shipping options (self-delivery, Ahamove, Grab Express) to provide a variety of choices for customers when placing orders on the website/app. This ensures a convenient and satisfying experience for customers throughout the ordering process.
Easily apply discount codes and accumulate points instantly when placing orders
Customers can apply suitable discount codes when placing orders on the website/app to get the best prices. Additionally, they can use available reward points for extra discounts. The system will automatically accumulate points and synchronize them when customers successfully place orders on the website/app.
Fast order pickup without waiting
Allow customers to freely choose the pickup method when placing orders on the website/app, enabling your staff to quickly receive and process orders according to the customers' preferences.
Order and pickup
Allow customers to place food orders on the website/app and come directly to your restaurant/diner without waiting for preparation.
Delivery
Customers can enjoy your food anywhere without coming to your restaurant/diner. They just need to place orders on the website/app.
Table reservation
Customers can easily make a reservation to experience dishes at your restaurant/diner at a specific time without waiting in line.
Synchronize order management on the website/app
Speed up order processing to provide the most satisfying experience for every customer.
Synchronized information
All ordering/reservation information via website/app will be synchronized and displayed right on the POS management screen at the respective branch selected by customers.
Fast processing
Staff can confirm and process online orders on the POS screen to promptly serve customers and maintain satisfaction throughout the dining experience at your restaurant/diner.
Easy tracking
All information about the status of orders/reservations will be synchronized with the customer's web/app account, helping customers to track their orders accurately anytime, anywhere.
